forsale.lk | Smart People Smart Choice

Refund Policy – Forsale.lk

Forsale.lk operates as an online classified advertising platform that allows users to post advertisements and connect with potential buyers or sellers. The platform does not participate in or manage transactions between users.

  1. Transactions Between Buyers and Sellers
  2. All purchases, payments, negotiations, and agreements made through advertisements on Forsale.lk occur directly between the buyer and the seller.

    Forsale.lk is not responsible for handling or processing refunds for any transactions made between users on the platform and is freed from liabilities.

    If a buyer requires a refund for a product or service purchased through an advertisement, the request must be handled directly with the seller who posted the advertisement.

  3. Advertisement Posting Fees

    Payments made to Forsale.lk are only for the purpose of publishing advertisements on the platform.

    These fees are generally non-refundable once the advertisement has been successfully published.

  4. Duplicate Payments

    If a user accidentally makes duplicate payments while posting an advertisement, Forsale.lk will review the transaction.

    If duplicate payment is verified:

    • The extra payment will be refunded to the original payment method.

    • Refund processing may take 5–10 business days, depending on the payment provider.

    Users must provide proof of payment or transaction reference when submitting a duplicate payment refund request.

  5. Refund Request Process

    To request a refund for a duplicate payment, users should contact Forsale.lk support with the following information:

    • Name used on the account

    • Advertisement ID (if available)

    • Payment transaction reference number

    • Date of payment

    Refund requests can be submitted through the contact page or official support email of Forsale.lk.

  6. Fraudulent or Suspicious Activity

    Forsale.lk reserves the right to review and verify all refund requests. Refunds may be declined if the request is found to be fraudulent or invalid.

  7. Privacy Policy

    • Data Security
    • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

      However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

    • Information Sharing
    • We respect your privacy and do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

      Trusted Service Providers

      We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, maintaining system security, and delivering services to users. These service providers are contractually obligated to protect your data and maintain confidentiality.

      Legal Requirements

      Forsale.lk may disclose your personal information when required by law or when responding to legal processes, court orders, or lawful requests from government authorities.